All returns must be postmarked within seven(7 days) of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. We admonished you to carefully read our return policy before purchasing any item on our website.
To return an item, place the item securely in its original packaging and Just the item and proof of purchase, and mail your return to the following address:
1995.ng Head office
32 Fadeyi Street, Olowo-ira, Lagos
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
We do not allow or guarantee a refund for any returned item but we offer an exchange. So, after receiving your items from us, you can return after inspecting the condition of your item within 7 days, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. We will notify you by email, Phone call, and WhatsApp when your return has been processed. After we have received the returned items, we will process your items and replace them for you which will be shipped to your doorstep.
However, there are conditions before you can apply for a return, For defective or damaged products, please contact us at the customer service number below to arrange an exchange.
● Sale items are FINAL SALE and can only be returned for replacement.
● Customers can only return an item if it is faulty, wrong item, or damaged product.
If you have any questions concerning our return policy, please contact us below:
If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to firstname.lastname@example.org
This document was last updated on December 22, 2020